In accordance with the provisions of Regulation (EU) 2016/679 of 27 April on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as RGPD)
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Name: COSTACALPE SERVICIOS TURÍSTICOS, S.L.
Address: CALLE CORBETA 5, 03710 CALPE ALICANTE
Tel.: 965 83 01 31
FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
Your personal data will only be used for the following purposes:
Management of requests for information that are made through the website or email in order to provide information about our products and real estate services.
Accounting, fiscal and administrative management.
WHAT IS THE LEGITIMACY FOR THE TREATMENT OF YOUR PERSONAL DATA?
Execution of pre-contractual measures at the request of the interested party. Your personal data will be treated on the basis of the pre-contractual relationship that initiates the processing and is legitimate with the consent of the interested party which is understood to be expressed on the basis of the request for information about our products and real estate services.
The fulfillment of legal obligations applicable to the real estate activity, derived from the mercantile and tributary legislation.
HOW LONG WILL I KEEP YOUR PERSONAL DATA?
The personal data you provide us with will be kept for as long as our contractual or commercial relationship is maintained. However from the date of termination of our contractual or commercial relationship your data will be retained:
- ONE YEAR those derived from internet connections made to our website, e-mail and voice telephone calls, instant messaging, SMS or MMS.
If you are our customer, your data will be kept:
FOUR YEARS for tax purposes. The accounting books and other obligatory registers according to the corresponding tax regulations (IRPF, IVA, IS, etc) as well as the documentary supports that justify the annotations registered in the books.
SIX YEARS. The personal data included in the obligatory books, documentation and supporting documents concerning my professional activity in accordance with the Commercial Code will be kept.
HOW DID I OBTAIN YOUR PERSONAL DATA?
The data obtained was not provided by you.
TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE COMMUNICATED?
There is no planned transfer of data, except for legal obligations.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME WITH YOUR PERSONAL DATA?
Any interested party may request the exercise of the following rights:
Right of access: The interested party has the right to obtain confirmation as to whether or not personal data concerning him is being processed.
Right of rectification: The data subject has the right to obtain rectification of inaccurate or incomplete personal data concerning him/her.
Right of deletion: The data subject shall have the right to obtain the deletion of personal data concerning him/her when the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
Right to limitation: You may request limitation of the processing of your personal data, in which case you would keep them only for the exercise or defence of claims.
Right to portability of your data: Therefore, you may request that your automated personal data be transferred or transferred to any other company you indicate to us in a structured, intelligible and automated format.
Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the lawfulness of treatment based on consent prior to withdrawal.
Right of opposition: The data subject has the right to object to the processing of his/her data.
HOW CAN YOU EXERCISE THESE RIGHTS?
We put at your disposal if you ask us for the forms where you can exercise these rights. You can request it in the mail firstname.lastname@example.org indicating us the right that you want to exercise and we will send you the corresponding form.
The exercise of the rights must be carried out by means of communication addressed to the e-mail email@example.com or at the postal address CALLE CORBETA 5, 03710 CALPE ALICANTE.
WHO CAN EXERCISE THE RIGHTS?
The rights of the interested parties are very personal, therefore, they will be exercised by the owner of the data, duly accrediting his identity (for this purpose he will be asked for his DNI or equivalent).
It may also be exercised through legal representation, in which case, in addition to the DNI of the interested party or equivalent, DNI and authentic document accrediting the representation of the third party must be provided.
WHAT WILL BE OUR OBLIGATION WHEN ANY OF THE FOLLOWING IS EXERCISED?
The data controller must reply to the request addressed to him in any case, regardless of whether or not the personal data of the data subject or data subject appear in his processing.
In the event that the request does not meet the specified requirements, the data controller must request the correction thereof.
The data controller shall reply to the requests within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The official shall inform the person concerned of any such extension within one month of receipt of the request, stating the reasons for the delay.
RIGHT OF COMPLAINT TO THE SUPERVISORY AUTHORITY
You may request the protection of rights that have not been duly attended to by the Spanish Data Protection Agency. Either through the website (www.agpd.es), or by writing to your postal address (C/Jorge Juan, 6, 28001-Madrid).
WHAT INFORMATION DO WE COLLECT?
In general, you can use the Website without providing any personal information.
We have several sections on our website in which there are forms for collecting personal data that are necessary to provide the services you request. When you send us any of these forms requesting information, the user guarantees the authenticity, accuracy and veracity of all the information you provide, committing to keep the personal data you provide updated so that they respond, at all times, to their real situation. The User shall be solely responsible for any false or inaccurate statements and for any damage that they may cause.
The personal data we collect are: Name, email and telephone.
WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SAFE?
We apply reasonable technical and physical measures to protect the information we collect through the Website.
Data protection on social networks
We use Facebook, Twitter and Youtube accounts to inform about our activities and interact with our followers. By becoming a follower of ours, you consent to the processing of personal data available in your profile, exclusively for that purpose and only in the environment of Facebook, twitter, Youtube, according to their policies of use and privacy.
You can exercise your rights of access, rectification, deletion, limitation, portability of your data, withdrawal of consent and opposition at firstname.lastname@example.org. I will attend to your requests within the framework and with the limitations derived from the operating rules established by Facebook, Twitter, Youtube.